Fae & Trends
Your present position: FAE - maintenance

In addition to the phone and email support, we also provide further online coaching and consulting service to customers. High technology of customer service engineer will be through the video conference system and customers realize the remote face-to-face exchanges, and in this platform to provide a variety of technical guidance, consulting and training services scheme.

In addition, the high technology of customer service engineer can use remote detection and control means of assisting customers in problem diagnosis, server configuration, remote technical service.